When our clients refer us to their friends and family, we know we’ve delivered on our promise; we know we were successful. And we measure that success by our ability to deliver a creative design solution to a spatial challenge under budget and on time.

We have found that the best way to achieve this success is by listening to and understanding our clients. At Talie Jane Interiors, we have processes and procedures in place to ensure success.
Our most important procedural initiative is our “Discovery Session.” This one-on-one conversation with our client allows us to understand their vision, likes and dislikes, color and style preferences and lifestyle.

Initiated with a series of questions, the Discovery Session is really the start of our collaboration with our clients and typically becomes an organic conversation. This allows us to understand what it is our clients are truly seeking, not only from an aesthetic perspective but from a functional one as well. If we understand the design challenge they are experiencing, we can be that much more successful in solving it.

In a lot of cases, our clients really know what they want and are clear in their direction. And that’s great. For others, they think they know what they want but realize after our conversation that they want something else instead. The purpose of the Discovery Session is really to talk through a lot of things that clients may not have thought about yet which generates great conversation and a deep dive into what they truly want and need.

Our main Discovery Session discussion points stem from the 6W’s (who, what, where, when, why and…how).

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