As an interior designer, I field many phone calls from potential clients. One of the first things that many people ask is when we can set up an in-person meeting. But meeting in person about a remodeling/design project is a significant time commitment for all involved. These meetings are typically one to three hours, including travel time, and often occur in the middle of a busy weekday. So before setting up that appointment — and committing to what’s involved — it’s best for homeowners to ask a few key questions by phone or email to help ensure that an in-person meeting will be time well spent.
1. Am I in the area where you work?
2. Is my project the kind you do regularly?
3. Can you work with my timeline?
4. What services do you offer?
5. Who usually handles design and permitting on your projects?
6. Do you work on a an hourly basis or do you have a set fee?
7. How does your estimating process work?
8. I think my project is in a range of $X to $Y. Is this realistic?
9. Do you allow homeowners to supply some of the materials or do some of the work themselves?